Meet Our Staff
About Amy Swain Hearing CentersPatients First
Quality Hearing Care
Providing quality hearing care involves a comprehensive approach that focuses on the individual’s needs, preferences, and overall well-being. A skilled audiologist develops personalized treatment plans, considering factors such as lifestyle, communication goals, and budget. Quality hearing care also emphasizes patient-centered communication, ensuring individuals feel heard, respected, and empowered throughout their hearing healthcare journey.
Meet Us
Our Staff

Amy Swain, Au.D.
Owner
Dr. Amy Swain went to the University of Minnesota where, after working with chinchillas in a hearing research lab, she decide on her career path. Now with over 25 years of experience, she is confident she can help you hear better. Dr. Swain specializes in hearing aids and hearing testing and takes great pride in helping her patients with all of their hearing needs.
More About Dr. Swain
Dr. Amy has been an Audiologist since 1989, specializing in many different brands of hearing aids.
Dr. Amy went to the University of Minnesota and had not yet decided on her career path when she took a job testing the hearing in chinchillas in a hearing research lab. The ear of a chinchilla is very similar to the human ear. It was then that she decided she wanted to learn more about how we hear.
She was awarded her Bachelor of Science Degree in Communication Disorders in 1987 from the University of Minnesota and went on to acquire her Master’s Degree in Audiology, also from the University of Minnesota, in 1989. She spent about 5 years dispensing hearing aids for Mayo Medical Ventures in Rochester, MN and many years after that working in private practice. Amy’s doctorate degree in Audiology came from the Arizona School of Health Sciences in the spring of 2010. Now with over 25 years of experience, she is confident she can help you hear better.
Dr. Amy Swain is a member of the Minnesota Academy of Audiology as well as a fellow member of the American Academy of Audiology and a fellow of the Academy of Dispensing Audiologists. Her hearing centers are also members of the Better Business Bureau.

Dana McCray, Au.D.
Staff Audiologist
Dr. McCray is a seasoned audiologist with 35+ years of experience in hearing healthcare, working primarily in ENT/Otology clinics and hospital settings. Over the years, she has tested and treated patients of all ages, from newborns who are just days old to adults in all phases of their life. Dr. McCray is very excited to join Amy Swain Hearing Centers and she will be providing care in both the Rochester and Austin Clinics.
More About Dr. McCray
Dr. McCray is a seasoned audiologist with 35+ years of experience in hearing healthcare, working primarily in ENT/Otology clinics and hospital settings. She received her Bachelor’s degree in Communicative Disorders from San Diego State University and after graduation she immediately obtained her hearing aid dispensing license and took a job at a private audiology practice. After a few years, she returned to school for her Master’s degree in Audiology. She completed her training at Portland State University in Portland Oregon and served her clinical fellowship with a focus on balance disorders under the direction of Dr. John Epley, the creator of the “Epley Maneuvers” for positional vertigo. After her fellowship training, Dr. McCray settled into a private neurotology practice in Portland for the next dozen years working closely with the medical staff and becoming specialized in testing and treating highly complex medical and surgical cases, including cochlear and bone anchored implants for children and adults. In 2006, she completed her doctorate in Audiology at A.T. Still University/Arizona School of Health Sciences and continued to serve in various ENT/Otology practices in California, Georgia, and finally at the Mayo Clinic Health System in Albert Lea MN. Dr. McCray has also been an educator serving adjunct faculty positions at Portland State and George Fox Universities in Oregon. Over the years, she has tested and treated patients of all ages, from newborns who are just days old to adults in all phases of their life. Dr. McCray is very excited to join Amy Swain Hearing Centers and she will be providing care in both the Rochester and Austin Clinics.
Dr. McCray is also an accomplished musician who put herself through school playing piano professionally. She has performed in the United States and abroad and has also directed both vocal and handbell choirs over the years. She is the current conductor of the American Academy of Audiology’s “Fabulous Audiology Chorus” that performs each year at the annual Academy conference. Dr. McCray is a member of the American Speech-Language and Hearing Association (ASHA), the American Academy of Audiology (AAA) and the American Auditory Society. She is certified in Audiology since 2010 by the American Board of Audiology, an organization for which she currently serves a position on the Board of Directors.

Mackenzie Springman, Au.D.
Staff Audiologist
Dr. Mackenzie Springman has always had a desire to help improve people’s quality of life. As a child she frequently had ear infections which lead to multiple ear surgeries. Her passion for Audiology grew from her own life experiences with her ears and hearing. She believes better hearing and communication skills can greatly impact people’s quality of life for the better and strives to reach optimal results for her patients.
More About Dr. Springman
Dr. Mackenzie Springman has always had a desire to help improve people’s quality of life. As a child she frequently had ear infections which lead to multiple ear surgeries. Her passion for Audiology grew from her own life experiences with her ears and hearing. She believes better hearing and communication skills can greatly impact people’s quality of life for the better and strives to reach optimal results for her patients.
Dr. Mackenzie joined Amy Swain Hearing Centers back in 2020 as a graduate student. She earned her bachelor’s degree in Communication Sciences and Disorders at the University of Minnesota-Duluth in 2016. She then went on to obtain her Doctorate in Audiology at the University of Cincinnati in Ohio. During her time at the University of Cincinnati, she conducted a research study on musicians to help create a hearing conservation program. The purpose of the study was to find a way to help minimize noise induced hearing loss while they practice and perform their instruments. For many musicians they rely heavily on their hearing, and it is important to preserve it for their jobs. She also earned a certificate in Animal Audiology where she would perform hearing tests on dogs. The way we test a dog’s hearing is by use of an ABR (Auditory Brainstem Response) using electrodes on the dog’s head that pick up on the brain’s response to a stimulus as we play sounds in their ears. This is similar to the way we are able to test an infant’s hearing!
Dr. Mackenzie works in the Rochester and Austin locations. Outside of the office, Dr. Mackenzie enjoys spending time with her husband Joseph and son Jameson, taking care of her two cats Harley and Quinn, and going up to her parent’s cabin in Outing, MN.
More About Dr. Swain
Dr. Amy has been an Audiologist since 1989, specializing in many different brands of hearing aids.
Dr. Amy went to the University of Minnesota and had not yet decided on her career path when she took a job testing the hearing in chinchillas in a hearing research lab. The ear of a chinchilla is very similar to the human ear. It was then that she decided she wanted to learn more about how we hear.
She was awarded her Bachelor of Science Degree in Communication Disorders in 1987 from the University of Minnesota and went on to acquire her Master’s Degree in Audiology, also from the University of Minnesota, in 1989. She spent about 5 years dispensing hearing aids for Mayo Medical Ventures in Rochester, MN and many years after that working in private practice. Amy’s doctorate degree in Audiology came from the Arizona School of Health Sciences in the spring of 2010. Now with over 25 years of experience, she is confident she can help you hear better.
Dr. Amy Swain is a member of the Minnesota Academy of Audiology as well as a fellow member of the American Academy of Audiology and a fellow of the Academy of Dispensing Audiologists. Her hearing centers are also members of the Better Business Bureau.
More About Dr. McCray
Dr. McCray is also an accomplished musician who put herself through school playing piano professionally. She has performed in the United States and abroad and has also directed both vocal and handbell choirs over the years. She is the current conductor of the American Academy of Audiology’s “Fabulous Audiology Chorus” that performs each year at the annual Academy conference. Dr. McCray is a member of the American Speech-Language and Hearing Association (ASHA), the American Academy of Audiology (AAA) and the American Auditory Society. She is certified in Audiology since 2010 by the American Board of Audiology, an organization for which she currently serves a position on the Board of Directors.
More About Dr. Springman
Dr. Mackenzie Springman has always had a desire to help improve people’s quality of life. As a child she frequently had ear infections which lead to multiple ear surgeries. Her passion for Audiology grew from her own life experiences with her ears and hearing. She believes better hearing and communication skills can greatly impact people’s quality of life for the better and strives to reach optimal results for her patients.
Dr. Mackenzie joined Amy Swain Hearing Centers back in 2020 as a graduate student. She earned her bachelor’s degree in Communication Sciences and Disorders at the University of Minnesota-Duluth in 2016. She then went on to obtain her Doctorate in Audiology at the University of Cincinnati in Ohio. During her time at the University of Cincinnati, she conducted a research study on musicians to help create a hearing conservation program. The purpose of the study was to find a way to help minimize noise induced hearing loss while they practice and perform their instruments. For many musicians they rely heavily on their hearing, and it is important to preserve it for their jobs. She also earned a certificate in Animal Audiology where she would perform hearing tests on dogs. The way we test a dog’s hearing is by use of an ABR (Auditory Brainstem Response) using electrodes on the dog’s head that pick up on the brain’s response to a stimulus as we play sounds in their ears. This is similar to the way we are able to test an infant’s hearing!
Dr. Mackenzie works in the Rochester and Austin locations. Outside of the office, Dr. Mackenzie enjoys spending time with her husband Joseph and son Jameson, taking care of her two cats Harley and Quinn, and going up to her parent’s cabin in Outing, MN.
Why Choose Us
Why Choose Amy Swain Hearing Centers
As an audiologist, my primary goal is to provide you with the highest level of care and support. Choosing the right audiologist can significantly impact your journey toward better hearing. With the right professional by your side, you can expect personalized attention, accurate evaluations, and tailored treatment plans that address your unique concerns and preferences.
Expertise, experience, and a compassionate approach are key qualities to look for in an audiologist. Finding someone who actively listens to your needs, communicates clearly, and creates a comfortable environment for you to share your concerns is crucial. As your trusted audiologist, I will offer comprehensive services, including thorough evaluations, the latest technology, ongoing support, and follow-up care to ensure your hearing health needs are met at every step.
– Amy Swain
Our Offices
Austin Office
Austin, MN 55912
507-433-4144
Monday, Tuesday, Thursday:
9:00AM - 3:30PM
Owatonna Office
Owatonna, MN 55060
507-451-3879
Monday - Thursday:
8:30AM- 5:00PM
Friday: 8:30AM- 1:00PM
Waseca Office
Rochester Office
2150 2nd St SW, Suite 130
Rochester, MN 55902
507-322-4241
Monday - Thursday:
8:30AM - 5:00PM
Friday: 8:30AM- 12:00PM
Contact Us
Toll Free Phone:
1-800-804-3361